Transparent, straightforward Master Services Agreement governing design sprints, dedicated engineering squads, full IP transfer, and Pause Credit Vault protections.
By subscribing to an async retainer, booking a fixed-scope sprint, or submitting requests through the Stainless Studio portal, you ("Customer" or "Founder") agree to be legally bound by these Terms of Service.
If you are entering into this Agreement on behalf of an enterprise, organization, or legal entity, you represent and warrant that you possess the full legal authority to bind that entity to these provisions.
You retain unencumbered 100% ownership of all deliverables and code:
Stainless Studio operates on a 48-hour vertical slicing cadence. Retainer clients may pause subscriptions at any time; remaining unused days in the active 31-day cycle are banked indefinitely as non-expiring Founder Credits.
For paid Business and Enterprise plans, Buildr guarantees a Monthly Uptime Percentage of at least 99.99%. If we fail to meet this threshold, you are eligible for the following billing credits:
| Monthly Uptime | Downtime Window (30 Days) | Service Credit % |
|---|---|---|
| < 99.99% to 99.90% | 4.38 min to 43.8 min | 10% Credit |
| < 99.90% to 99.00% | 43.8 min to 7.2 hours | 25% Credit |
| < 99.00% | > 7.2 hours | 50% Credit |
Paid subscriptions are billed in advance on a recurring monthly or annual billing cycle. You may cancel your subscription at any time through the web console; cancellation takes effect at the end of the current prepaid billing period.
You agree not to use Stainless Studio services to build malicious software, conduct denial-of-service attacks, bypass authorization mechanisms, or infringe on third-party intellectual property rights.
To the maximum extent permitted by applicable law, in no event shall Stainless Studio, Inc. be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the service.